Policies

TERMS & CONDITIONS

All products sold and manufactured by Jimco Racing Inc are for off-road use only. Jimco Racing Inc does not accept responsibility for improper use, alterations and installations of any products purchase from us.

USE OF INFORMATION YOU PROVIDE

The information that we collect is for the sole purpose of processing customer orders and providing customer support. The information collected is not given or sold to any other party.

SPECIAL ORDERS

Non-stocking items require a special order request to be made. If the item is paid in full at the time of purchase, the said item is still subject to any surcharges. It's the customer's responsibility to pay the difference in the cost caused by a surcharge. If the difference is not paid, the customer may be subject to a 15% handling fee and the remainder of the original balance will be refunded.

ITEM AVAILABILITY

Jimco Racing Inc stocks most items and will ship same or the next business day. If the item is not in stock and has to be drop shipped from the manufacture, the customer will be notified via e-mail if the processing time is greater then 2 business days.

PRICING

We make every effort possible to keep our prices current on our website. Pricing on Jimco Racing Inc is subject to change at any moment without notice. All pricing is listed in US dollars. Dealer inquiries are welcome. MISPRINTS Errors on JimcoRace.com and any ads can and do occur. We make efforts to avoid and correct them when they occur. Prices, quantities, descriptions and terms listed on JimcoRace.com are considered as advertisements. Any purported purchases made by you through Jimco Racing Inc or this website are subject to review and acceptance by Jimco Racing Inc.

SHIPPING POLICY

The majority of US orders will be shipped UPS ground or US Postal Service Priority Service. UPS 3 Day, 2 Day and Next Day shipping are available upon request. USPS is used to ship small orders to PO Boxes. Freight carriers are available for large orders. International orders may vary on carriers. Shipping on all orders is to be pre-paid, and we do not accept C.O.D. (Cash On Delivery) orders. Orders placed Monday through Friday will be processed within the next 48 hours. Orders placed on Saturday and Sunday will be processed the next business day. If an order will be delayed or has items that are back ordered, we will do our best to contact you. CLAIMS If you received an item that is damaged, defective, missing, wrong item, or an incorrect quantity then call us immediately at 619-596-3360 or email us at jimco@jimcorace.com.

RETURN POLICY

All returned parts are subject to a 15% handling fee. Any unused merchandise in the original packaging may be returned within 15 days of the original purchase date. There are no returns on any and all electrical items, crimped plumbing line, coil springs, special orders, sale items on discount, discontinued items and limited offer items. No returns will be accepted of damaged or used items. If you are returning an item, you will need to contact us at 619-596-3360 or email us at jimco@jimocrace.com. If the order is an internet order purchased on Jimco Racing Inc then please call or email us at jimco@jimcorace.com. Please have your invoice number available, which is on your invoice. Include the original packaging and order invoice. No returns will be accepted without a proper return authorization. For more information or any other questions you may have, please call us at 619-596-3360 during our business hours or email us at jimco@jimcorace.com. Our business hours are 7:30 AM to 4:30 PM PST Monday to Friday.